SHIPPING & RETURNS

What is the cost of shipping?

Standard shipping, with no tracking or signature on delivery is free. Shipped within 5-10 working days from date of order.

Registered shipping, with signature on delivery is $7.00

Express shipping, with next business day delivery after processing order is $10.00

International shipping, please allow 10-20 working days for delivery is $20.00

All labels are MADE TO ORDER, we will do everything we can to ensure your order is delivered on time.

What is the cost of shipping for international orders?

International shipping fee is $20.00.

How long will it take for my labels to arrive after I make payment?

With standard shipping, customers can expect to receive their order within 5-10 working days upon payment verification. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

How do you ship my order?

All orders are sent via AusPost.

Can I track my order?

Customers will need to choose registered shipping fee at checkout for tracking and signature on delivery.

What is your return and exchange policy?

Every order is custom made, so take care in choosing as we don’t accept returns or exchanges for change of mind.  

What if the product I receive is faulty?

If your product arrives faulty or damaged please contact In Good Order at info@ingoodorder.com.au as soon as you receive your order with your full name, description of the item and images of the damaged good. Once we assess the item we will provide a replacement or refund (excluding postage).